Using the contingent valuation method to measure patron benefits of reference desk service in an academic library

TitleUsing the contingent valuation method to measure patron benefits of reference desk service in an academic library
Publication TypeJournal Article
1999
AuthorsHarless DW, Allen FR
JournalCollege & Research Libraries
Volume60
Issue1
Pagination56-69
Date Published1999
Academic libraries, Contingent Valuation, Information services, Reference services, Willingness to Pay
http://crl.acrl.org/content/60/1/56.full.pdf