Symposium on Measuring Library Service Quality

TitleSymposium on Measuring Library Service Quality
Publication TypeJournal Article
2001
AuthorsKyrillidou M, Hipps K
JournalJournal of Library Administration
Volume35
Issue4
Pagination55-61
Date Published2001
01930826
ARL: Association of Research Libraries, Assessment, Assessment tools, Conferences, Evaluation, Service quality, Workshop
http://dx.doi.org/10.1300/J111v35n04_11