Stop the madness: the insanity of ROI and the need for new qualitative measures of academic library success

TitleStop the madness: the insanity of ROI and the need for new qualitative measures of academic library success
Publication TypeConference Proceedings
2011
AuthorsNeal JG
Conference NameACRL Conference
Pagination424-429
Date PublishedMarch, 2011
PublisherACRL: Association of College and Research Libraries
Conference LocationPhiladelphia, Pennsylvia
Academic libraries, Return on investment, ROI
http://www.ala.org/acrl/sites/ala.org.acrl/files/content/conferences/confsandpreconfs/national/2011/papers/stop_the_madness.pdf