Moving Beyond Assumptions: The Use of Virtual Reference Data in an Academic Library

TitleMoving Beyond Assumptions: The Use of Virtual Reference Data in an Academic Library
Publication TypeJournal Article
2012
AuthorsNolen DS, Powers A C, Zhang L, Xu Y, Cannady RE, Li J
Journalportal: Libraries and the Academy
Volume12
Issue1
Pagination23-40
Date Published2012
1530-7131
Academic libraries, Reference services, Statistical Analysis
http://muse.jhu.edu/journals/portal_libraries_and_the_academy/v012/12.1.nolen.html