Methods to Assess the Use, Value, Cost, and ROI of all Academic Library Services

TitleMethods to Assess the Use, Value, Cost, and ROI of all Academic Library Services
Publication TypeReport
2013
AuthorsKing DW
Date Published2013
InstitutionDrexel University, Bryant University, University of Tennessee
Academic libraries, Critical Incident Technique, Return on investment
http://libvalue.cci.utk.edu/sites/default/files/DWKing.MethodsToAssess.Use_.Value_.Cost_.ROI__0.pdf