Measuring the public library's societal value: A methodological research program

TitleMeasuring the public library's societal value: A methodological research program
Publication TypeJournal Article
2013
AuthorsHuysman F, Oomes M
JournalIFLA
Volume39
Start Page168
Issue2
Pagination168-177
Date Published2013
Outcomes measurement, Public libraries, Return on investment, ROI
http://www.ifla.org/files/assets/hq/publications/ifla-journal/ifla-journal-39-2_2013.pdf