Impacts and outcomes: searching for the most elusive indicators of academic library performance

TitleImpacts and outcomes: searching for the most elusive indicators of academic library performance
Publication TypeConference Paper
2001
Authorsde Jager K
EditorStein MKyrillidou
Conference Namethe 4th Northumbria International Conference on Performance Measurement in Libraries and Information Services
Date Published2001
PublisherAssociation of Research Libraries
Academic libraries, Assessment, Evaluation, Impact, Outcomes, Value
http://old.libqual.org/documents/admin/dejager.pdf