If we do not understand our users, we will certainly fail

TitleIf we do not understand our users, we will certainly fail
Publication TypeBook Chapter
2008
AuthorsNicholas D
Book TitleThe E-Resources Management Handbook
Pagination122-129
PublisherUKSG
ISBN9780955244803
Data analysis, Evaluation, User behavior
http://dx.doi.org/10.1629/9552448_0_3.13.1