Establishing the return on investment for information and knowledge services

TitleEstablishing the return on investment for information and knowledge services
Publication TypeJournal Article
2006
AuthorsHendriks B, Wooler I
JournalBusiness Information Review
Volume23
Issue1
Pagination13-25
Information organization, Information services, Intangible assets, Interviews, Questionnaires, Return on investment, Surveys
http://dx.doi.org/10.1177/0266382106063063