Demonstration of methods to assess the use, value and ROI of all academic library services

TitleDemonstration of methods to assess the use, value and ROI of all academic library services
Publication TypeReport
2012
AuthorsKing DW
Date Published2012
InstitutionBryant University, University of Tennessee
Academic libraries, Critical Incident Technique, Return on investment
http://libvalue.cci.utk.edu/sites/default/files/Demonstration%20of%20methods%20to%20assess%20the%20use%20value%20and%20ROI%20of%20all%20academic%20library%20services.pdf