Defending and Expanding Library Turf: The Need for Scalable Consumer Research

TitleDefending and Expanding Library Turf: The Need for Scalable Consumer Research
Publication TypeJournal Article
2004
AuthorsSanville T
JournalJournal of Library Administration
Volume40
Issue3/4
Pagination13-17
Date Published2004
Benchmarking, Consortia, LibQUAL+
http://dx.doi.org/10.1300/J111v40n03_02