Cost, Statistics, Measures, and Standards for Digital Reference Services: A Preliminary View

TitleCost, Statistics, Measures, and Standards for Digital Reference Services: A Preliminary View
Publication TypeJournal Article
2003
AuthorsLankes DR, Gross M, McClure CR
JournalLibrary Trends
Volume51
Issue3
Pagination401-413
Date Published2003
00242594
Digital, Information services, Reference services, Virtual information services
http://hdl.handle.net/2142/8478