Beyond usage: measuring library outcomes and value

TitleBeyond usage: measuring library outcomes and value
Publication TypeJournal Article
2011
AuthorsTenopir C
JournalLibrary Management
Volume33
Issue1/2
Pagination5-13
Date Published2011
Academic libraries, Critical Incident Technique, Lib-Value, Outcomes, Return on investment, Value
http://dx.doi.org/10.1108/01435121211203275