Benchmarking reference desk service in academic health science libraries: A preliminary survey

TitleBenchmarking reference desk service in academic health science libraries: A preliminary survey
Publication TypeJournal Article
2001
AuthorsRobbins K, Daniels K
JournalCollege & Research Libraries
Volume62
Issue4
Pagination348-353
Date Published2001
0010-0870
Assessment, Benchmarking, Evaluation, Health sciences libraries, Information services, Reference services, User satisfaction
http://crl.acrl.org/content/62/4/348.full.pdf+html