Assessing the effectiveness and quality of libraries

TitleAssessing the effectiveness and quality of libraries
Publication TypeThesis
2009
AuthorsCalvert PJames
Academic DepartmentSchool of Information Management
DegreePh.D.
Date Published2009
UniversityVictoria University of Wellington
Academic libraries, Evaluation, LibQUAL+, Public libraries, SERVQUAL
http://hdl.handle.net/10063/1045