LibValue Database

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Performance Measurement
Town JS, Kyrillidou M.  2011.  Developing a values scorecard. 9th Northumbria International Conference on Performance Measurement in Libraries and Information Services.
Town JS.  2011.  Value, impact, and the transcendent library: progress and pressures in performance measurement and evaluation. The Library Quarterly. 81(1):111-125.
Town JS, Kyrillidou M.  2013.  Developing a values scorecard. Performance Measurement and Metrics. 14(1):7-16.